Form Completion: Question Types

Types of Question on the Form Completion Section

There are only three basic types of questions tested by the USPS for a given form. You can expect to see at least 2 out of these 3 types on each of the 5 forms you are tested on. Below is the form on the previous page is reproduced to help illustrate the different types of questions.

Type One: Matching the Correct Field to a Stated Type of Information

For some questions, the exam will give you a selection of four boxes or lines from which to select your answer. The question will refer to a specific category of information held on the form. This is best shown with an example. Using the Receipt for Registered Mail form reproduced below:

Type One Example

In what box should the restricted delivery fee be applied?

Type Two: Comparing Potential Entries to an Actual Form Field

Another common form of question pretends that a form is being completed, giving a list of specific entries to enter into one potential box. The questions will always start with either "Which of these" or "Of the following entries". Again, an example from the Receipt for Registered Mail form.

Type Two Example

Example

Which of these entries would be correct for Box 6?

(a) 10/08/2011
(b) 14
(c) $12.82
(d) Douglas Reynolds

In this case the correct answer is (c) $12.82, as the form is asking for the amount for postage. Hint: Where there is some ambiguity in a term on the form, in this case, the term 'amount', which could be construed as either a price or a quantity, review the fields directly surrounding the box or line in question. In this case, the fields are identifying different fees associated with delivery, which offers a direct clue to the correct answer.

Type Three: Matching the Intent of the postal service customer

The final type of question is a combination of type one and type two questions. Instead of giving an actual entry, the test will list the intent of the postal service customer. This requires understanding both the type of information involved and where to enter it.

Type Three Example

Example

Which of these entries would be correct for Box 6?

(a) 10/08/2011
(b) 14
(c) $12.82
(d) Douglas Reynolds